Store policy

Returns & Refunds

Unworn, unwashed items in original condition may be returned within 30 days of delivery.

Return window

Unworn, unwashed items in original condition may be returned within 30 days of delivery. Return requests should be sent to hello@hellospora.com with the order number and customer contact information.

Refund method

Approved refunds will be issued to the original payment method after the returned item is received and inspected. Original shipping charges may be non-refundable unless required by law.

Exchanges and cancellations

Size exchanges are supported when inventory allows. Orders may be cancelled before shipment by contacting support; shipped orders follow the standard return process.